What: Convergys India Services is recruiting Customer Care and Technical Support Officers.
These positions are based in Mumbai (Malad, Thane).
Do you qualify?
Convergys says:
For Customer Care Officers
~ You must be a graduate or diploma holder with a basic knowledge of computers.
~ You could be a final year student awaiting your results.
~ You must possess a drive to excel and the temperament for handling customers with care.
~ You must have an excellent command over the English language.
~ You must be willing to work in shifts.
For Technical Support Officers
~ You will provide the first level of technical support to customers.
~ You must be a graduate or diploma holder with a basic knowledge of computers and the Internet.
~ You could be a final year student awaiting your results.
~ Candidates with a diploma in computers from a reputed training institute will be preferred.
~ You must have basic knowledge of Internet navigation, peripherals, hardware, home networking, personal computing environment and Microsoft Office.
~ You must have an aptitude for troubleshooting and a temperament for handling customers with care.
~ You must have an excellent command over the English language.
~ You must be willing to work in shifts.
Note: Undergraduates who are at least 18 years old with six months of work experience in an international call centre can also apply for the Malad centre.
How to apply
Walk in for an interview with the following:
~ Your resume.
~ Two passport size photographs.
~ A copy of your graduation certificate/ provisional graduation certificate/ final year mark sheet.
~ Final year students should carry a copy of their second year mark sheet.
When: August 20, 22, 23
Time: 10 am to 4 pm
Address
Convergys
6th Floor, A Wing
Paradigm Towers
Mindspace
Off Link Road
Malad West
Mumbai -- 400 064
***
Convergys
4th Floor, Tiffany
Behind Hiranandani Hospital
Hiranandani Estate
Ghodbunder Road
Thane West
Mumbai -- 400 607
~ You could also e-mail your resume:
ccommb@convergys.com for Customer Care Officers.
techmmb@convergys.com for Technical Support Officers.