eFunds International (India) Pvt Ltd, a provider of global outsourcing and risk management solutions, on Tuesday set up its third facility in Mumbai, enhancing the outsourcing business capacity in the country by 900 seats despite the growing outcry against the transfer of jobs to India.
The facility would be made operational in phases with the first phase of 300 seats going live next month, the company said in a release, adding that the expansion was in line with the company's global growth strategy.
The expansion assumes significance as it comes at the time of growing resentment in the United States on outsourcing.
eFunds Global Outsourcing Solutions senior vice-president and division executive Kathleen Flanagan said: "India is a key growth market for us with over 75 per cent of our employees based here. In fact, with the new capacity, we anticipate having 4,500 associates in the country by end of 2004."
The company had recently added 200 seats at its Malad facility in north-west suburbs.
eFunds global outsourcing division manages third party outsourcing contracts for the US and the United Kingdom based clients in the financial services, retail and telecommunications sectors.
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