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Should BPOs be set up in rural India?

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February 15, 2007 16:27 IST

Recently Satyam Computers set up a BPO in a village in Andhra Pradesh. P Krishna Mohan, a 24-year-old B Com graduate from the village, quit his job in Hyderabad and joined the call centre almost immediately. His previous job paid him Rs 4,000 per month.

Working for the call centre has changed Krishna's life. "From saving hardly Rs 100 a month in Hyderabad, after paying for rent and transport, now he earns Rs 3,000, and saves around 80 per cent, as he stays with his family. He is also now able to spend time with his family.

In the light of the fact that this is just a link in the slowly growing chain of rural BPOs, the lives of not just the youngsters but also other villagers in rural India are changing.

With the working population being retained in villages now, some villagers have their restaurants going full, while others now provide accommodation to some youngsters coming from nearby villages.

What is your take?

Do you think setting up of rural BPOs is bridging the technology gap between rural and urban India?

Or do you think this is too adventurous a step and may not work in the long run?

Also, do you think it would bring quality of work down?

Tell us.